Studio Policies

 

Late Policy:

  • If you are more than 5 minutes late for class, we cannot allow you to attend the class and you will be charged for the class. We are strict about this policy because late students disrupt the flow of the class and make the experience less positive for the students who arrived on time and ready to start class. The reason you are charged for the class is because we often have a waitlist. Unless you cancel ahead of time, your spot cannot be taken by the next person on the waitlist. So plan ahead, cancel within 90 minutes if you have to and be on time! 

  • We suggest arriving at least 15 minutes early to class, so you are dressed and ready when class begins. 

 

Cancellation Policy:

  • We have a 90 minute cancellation policy. As long as you cancel at least 90 minutes before your scheduled class or wait list, you will not lose that class. The class card will go back to your account and you will be able to use it for another class.

  • If you late cancel, you will lose the class from your package.***Monthly members will be charged $10.00 every time they late cancel a class.

  • There are no refunds on late cancellations.

 

Sign-up Policy:

  • If you know you are planning to attend class, please reserve your spot online. If you walk in to the studio without signing up, you will only be allowed to attend class if there is a space available. Please arrive very early if you  have not signed up ahead of time. You will need time to create your account and sign our liability release.

 

Wait List Policy:

  • When classes are full, you can sign up to be on the wait list. If another student cancels their reservation from class, a spot will open for those on the wait list. When a student cacnels within the 90 minute cancellation period, you will receive an automatic email, letting you know you have been bumped into class and are no longer on the wait list. If you are added into class, you will be held to the same cancellation policy as any other class you sign up for.

  • In case of a late cancellation, you will be notified by phone or email to let you know you have been added to class from the wait list.

  • Please make sure we have a valid phone number and email, so we can easily contact you.

  • When signing up for the wait list, please expect to come take the class and be ready to come to the studio.If you are not sure you will be able to make it with a short notice, please remove yourself from the wait list to avoid being charged for class in case you are added in. If you are added into class, you will be held to the same cancellation policy as any other class you sign up for.

 

Refunds:

  • We do not offer refunds.

  • Once you purchase your classes, make sure you know the expiration date and use all classes before that date. We will not extend the expiration date.

  • If you can no longer use your classes, you may call us and transfer them to a friend.

  • We do not guarantee class times or classes will remain the same over the course of your class package or membership.

 

Pictures and Videos:

  • Taking pictures and filming, is not allowed in our classes. Please respect other students privacy.If you want to take pictures or film yourself, you are welcome to do so after your class has finished and before the next class starts.

Age Limits:

  • Anyone aged 13 and older can take classes on our regular schedule.

  • If you are under the age of 18, we require a parental consent. Your parent needs to come to the studio with you, so they can sign the release form with a copy of their ID. This is for insurance liability purposes. Feel free to sign up for class, but make sure you are accompanied by your parent when coming in for your first class.

 

Other Policies:

  • Our instructors reserve the right to refuse entry into class any person who is intoxiated or appears intoxiated or under the influence. This is for your safety, our safety, and the comfort of the other students in the class. This applies to private parties as well. If you are refused entry to a class, you will not be given a refund.

  • Proper attire is required in all of our classes. No undergarments or see-through material will be allowed.

  • Cell phone MUST be silenced during class. No texting, taking phone calls, or pictures during class. You may take pictures after class. If you must take a phone call, please step outside and don't disturb your classmates.

  • No street shoes are allowed on the dance floor. Remove shoes at the door. We live in a cold climate where salt and sand are used on the streets. No one wants to dance on that!

  • Observers are not allowed in classes. If you want to bring your friends, husbands, boyfriends, mother-in-laws, or grandmas they are welcome to sign up for class and participate. If you must bring them, they are welcome to wait outside the studio until class is over.

  • No food or beverages other than water bottles are allowed on the dance floor.

  • No jewelry of any kind is allowed on the poles. Not only will the pole damage your jewelry, but it will also damage our poles. So leave the bling at home.

 

Children:

  • We strongly discourage children from coming to the studio. We do not have a separate area for them, so they often become a distraction to the other students in the class. Take this time for yourself and leave the kiddos with a sitter. 

 

 

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39 Wedgewood Dr. Jewett City, CT 06351

860-961-1996

aerialartsfitness@gmail.com